How We Rate Casinos
Every casino featured on Jcomm undergoes our comprehensive evaluation process. Here’s exactly how we score operators and what each rating means.
Our Scoring System
We rate casinos on a scale of 1.0 to 10.0, calculated from weighted scores across seven key criteria:
| Criteria | Weight | What We Evaluate |
|---|---|---|
| Licensing & Security | 20% | Active license, SSL, fund segregation, RNG certification |
| Bonus Value | 15% | Wagering requirements, max cashout, time limits, game contributions |
| Game Selection | 20% | Provider count, game variety, RTP transparency, live dealer quality |
| Payments | 15% | Method variety, withdrawal speed, fees, limits |
| Mobile Experience | 10% | Responsiveness, game availability, performance, app quality |
| Support | 10% | 24/7 availability, response time, knowledge, channels |
| Responsible Gambling | 10% | Tool availability, limit options, self-exclusion, support links |
What Our Scores Mean
- 9.0–10.0 (Exceptional): Industry-leading operator, best-in-class across most criteria
- 8.0–8.9 (Very Good): Strong operator with minor areas for improvement
- 7.0–7.9 (Good): Solid choice with some notable weaknesses
- 6.0–6.9 (Average): Acceptable but with significant trade-offs
- Below 6.0: Not recommended — significant concerns identified
Our Testing Process
- Register a real account and complete KYC verification
- Make minimum 3 deposits using different payment methods
- Play across pokies, table games, and live dealer with real money
- Attempt a bonus claim and track wagering progress
- Request a withdrawal and time the processing
- Contact support via live chat and email with test queries
- Test mobile experience on iOS and Android devices
- Verify licensing claims with regulatory bodies
Update Frequency
Reviews are updated quarterly at minimum, or sooner if significant changes occur (license revocation, major term changes, security incidents). The “Last Updated” date on each review reflects the most recent verification.